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Relentless Caring: If You Don't Give a Damn, Don't Expect Anyone Else To

Relentless Caring: If You Don't Give a Damn, Don't Expect Anyone Else To

ISBN: 9781637744727
  • Author: McGill
  • Condition: New
Regular price $28.86 USD
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Relentless Caring details an approach to leadership focused on the well-being of others.

By following its step-by-step guide to delivering kindness every day at all levels of your organization and to all your customers, you will earn dedicated employees, repeat customers--and, ultimately, profitability.

As founder and executive chairman of MarineMax (NYSE: HZO) and with kindness as his True North, author William H. McGill helped transform the company from a disparate group of boat dealers into a highly profitable $2 billion global conglomerate.

In Relentless Caring, McGill shares what he's learned about how to truly care about others 24/7 and generate solid profits at the same time. Readers will learn:
  • Why having the right people in the right jobs matters
  • How to find and take care of your people and their families, including providing high-quality, low-cost health care
  • Why long-term thinking is essential for success
  • Why persistence, consistency, and risk are essential, too
  • Why investing in basic tools like personality profiling and a structured hiring and promotions system contribute to making the right decisions

Relentless Caring is a practical playbook for "managing from the heart"--tirelessly delivering goodness and kindness to your team members and to customers to build strong loyalties that can buoy your organization even in the most challenging economic circumstances.
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